Unable to save any changes in Form Designer

  • Profile Image
    laketraviseducationfoundation
    Asked on April 20, 2015 at 12:53 PM

    Everytime I go to change something in this design window the save icon spins forever and never ever stops and saves.  Please help me!!!!!!!

  • Profile Image
    Ben
    Answered on April 20, 2015 at 01:55 PM

    I took a look at the Form Designer and did not have any issues with it. I even cloned your jotform to make sure that the issue is not with the jotform itself, but I was able to save the changes as well.

    Would you please mind using FireFox to see if it works for you?

    If it does the issue would be caused by your browser cache and could be resolved by following the next steps: 15 Ways to Clear Your Browser's Cache - wikiHow

    Do let us know if you continue experiencing the same issue with FireFox as well.