Language selector is not working inside of form

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    RDTS
    Asked on April 20, 2015 at 03:12 PM

    Hi,

    We are unable to get the language selection menu to work. Please help solve the issue!

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    BJoanna
    Answered on April 20, 2015 at 04:54 PM

    I have cloned and tested your form and I was able to reproduce mentioned problem. It seems that there is collision with language selector and Jotform Theme. I will escalate this problem to our developers and we will inform you via this thread once this problem is solved.

    Only workaround that I can provide you is to use Default theme for now. Language selector is working when theme is set to default. 

     

     

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    RDTS
    Answered on April 20, 2015 at 05:09 PM

    We did try changing to default theme but this is not solving the issue on our end... The language drop down selector remains un-clickable whatever theme is being used. Any other workaround would be welcomed!

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    Carina
    Answered on April 20, 2015 at 06:40 PM

    Please accept our apologies for this situation. This situation was forwarded to our developers. They will look into it and provide more information as soon as they have news. 

    I tested and also could not access the language dropdown even after changing the theme:

    http://form.jotformpro.com/form/51097064724961? 

    We need to wait for more information from developers. 

    Let us know if we can assist you further.   

     

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    celerart
    Answered on June 11, 2015 at 01:49 PM

    Hey,

    Language selection still doesn't work for me. It seems to work in a preview, but doesn't work when embedded on my site.

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    BJoanna
    Answered on June 11, 2015 at 03:04 PM

    I have inspected you website and I saw that you are using Wix Site. Did you follow this guide to embed your form to Wix Site?

    http://www.jotform.com/help/70-Adding-a-Form-to-Wix-Site 

    If not please try to embed it following steps provided in guide above.

    Hope this will help. Let us know if you need further assistance. 

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    celerart
    Answered on June 11, 2015 at 03:18 PM

    Yeah i completely forgot about iFrame.

    It works great now, thanks!

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    BJoanna
    Answered on June 11, 2015 at 04:20 PM

    You're welcome. 

    Feel free to contact us if you have any other questions.