- RDTSAsked on April 20, 2015 at 03:12 PM
We are unable to get the language selection menu to work. Please help solve the issue!
- JotForm SupportBJoannaAnswered on April 20, 2015 at 04:54 PM
I have cloned and tested your form and I was able to reproduce mentioned problem. It seems that there is collision with language selector and Jotform Theme. I will escalate this problem to our developers and we will inform you via this thread once this problem is solved.
Only workaround that I can provide you is to use Default theme for now. Language selector is working when theme is set to default.
- RDTSAnswered on April 20, 2015 at 05:09 PM
We did try changing to default theme but this is not solving the issue on our end... The language drop down selector remains un-clickable whatever theme is being used. Any other workaround would be welcomed!
- CarinaAnswered on April 20, 2015 at 06:40 PM
Please accept our apologies for this situation. This situation was forwarded to our developers. They will look into it and provide more information as soon as they have news.
I tested and also could not access the language dropdown even after changing the theme:
We need to wait for more information from developers.
Let us know if we can assist you further.
- JotForm SupportBJoannaAnswered on June 11, 2015 at 03:04 PM
I have inspected you website and I saw that you are using Wix Site. Did you follow this guide to embed your form to Wix Site?
If not please try to embed it following steps provided in guide above.
Hope this will help. Let us know if you need further assistance.
- celerartAnswered on June 11, 2015 at 03:18 PM
Yeah i completely forgot about iFrame.
It works great now, thanks!
- JotForm SupportBJoannaAnswered on June 11, 2015 at 04:20 PM
Feel free to contact us if you have any other questions.