What is a sub-user?

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    motion3media
    Asked on April 20, 2015 at 04:08 PM

    I have some of the form recipients not receiving any info including some of STCC forms I created. I was guessing maybe it's because I didn't have enough sub-users but I'm not even sure what that means. Can you tell me what that means and how many I have currently?

     

    Thank you

     

    Chris Adame

  • Profile Image
    david
    Answered on April 20, 2015 at 05:15 PM

    Hi,

    A sub-users is another account that you can share your forms and submissions with to view/edit:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Since you are on the Economy plan, you can share your forms and submissions with up to 10 sub-users.

    This is different from sending your submission notifications to another address:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you are trying to have your forms submission notifications sent to a specific address and are having trouble getting it set up, let us know the form you are working on and we will be happy to have a look.