What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Responder answers in Payment Tool are not appearing in confirmation emails

    Asked by kyocera on April 20, 2015 at 04:26 PM

    Notification emails and responder emails are missing the most important information - the details of the items they are ordering.  

    Also, assuming this gets resolved, is there a way to show the total of the purchase in the confirmation emails?

     

     

    Page URL:
    http://www.jotformpro.com/kyocera/MFH_Mini_PreOrder

    Screenshot
    Emails payment tool tool in
  • Profile Image

    Answered by kyocera on April 20, 2015 at 05:26 PM

    Nevermind...I figured it out.  The confirmation code had changed after I made changes to the fields.

  • Profile Image

    Answered by Carina on April 20, 2015 at 07:07 PM

    If you need assistance please let us know as we are here to help.