What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not receiving email notifications

    Asked by patpitula on April 21, 2015 at 09:51 AM

    For the past two days I have not been receiving form submissions to my e-mail

    Submissions receiving checked hello all
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    Answered by raul on April 21, 2015 at 12:13 PM

    I made a test submission in your form, can you confirm if you were able to receive it?
    I see that there were some notifications that failed to be delivered when they were sent, but this test submission did not. Did you remove your email address from the bounce list?

    We'll wait for your confirmation.

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    Answered by Pat on April 21, 2015 at 01:00 PM

    That solved my problem.    Thank you so much.

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    Answered by raul on April 21, 2015 at 01:13 PM

    You're most welcome.
    Feel free to contact us anytime, should you require our assistance.