I am using Jotforms in the Ebay Description section of my listings, but they are showing vertical & horizontal scroll bars.

  • stylishdesignsuk
    Asked on April 21, 2015 at 7:08 PM

    Hi, I am using Jotforms in the Ebay Description section of my listings, but they are showing vertical & horizontal scroll bars around the form. Can anyone help please

     

  • Kiran Support Team Lead
    Replied on April 21, 2015 at 7:46 PM

    Could you try embedding the JotForm using iframe method to see if that resolves the issue?

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please get back to us with the form ID and if possible ebay listing URL that you are embedding to Ebay if the issue still persists. We will be happy to look into this issue further.

    Thanks!!

  • stylishdesignsuk
    Replied on April 23, 2015 at 10:44 AM

    Hi, I have made the form longer and it has solved the problem, although there is a lot of empty space at the bottom.

  • Carina
    Replied on April 23, 2015 at 12:23 PM

    Please let us know the page url so we can investigate further this situation.

    We'll wait for more details to proceed.