What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long should it take to upload a form from Adobe FormCentral?

    Asked by chromaticstudios on April 21, 2015 at 08:38 PM

    How long should it take to upload a form from Adobe FormCentral? I've been waiting several hours for my request to complete and my FormCentral form still hasn't appeared in "My Forms" nor have I received an email.


    Thank you!

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    JotForm Support

    Answered by Charlie on April 21, 2015 at 11:49 PM


    Upon checking your account, I see that you have migrated 5 forms, 3 forms failed to be migrated because there were no data on it. 2 Forms were successfully migrated but they are in your Trash folder? You can restore your deleted forms by following this guide: http://www.jotform.com/help/134-How-to-Restore-Deleted-Forms 

    Name of 2 Forms migrated that are in your Trash folder:

    New Form 1/23/13

    NFL Features Toolkit Graphics Request Form - PDF Version


    You could try re-importing the 3 forms that failed, you can try re-importing the Forms only if you do not have any responses on them. Or you can also import the responses manually after you have imported the forms, here's a guide on that: http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm.

    Do let us know if re-importing it works and we could check it again in our end.

    Kind regards.