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  • Profile Image

    can't see form on dudamobile

    Asked by alanbam on April 21, 2015 at 09:52 PM

    forms also on artbusiness.com/donate.html

    and artbusiness.com/bookorder.html

    Page URL:
    artbusiness.com/servicespecs.html

    dudamobile form on
  • Profile Image
    JotForm Support

    Answered by jonathan on April 22, 2015 at 01:39 AM

    So far on my checking of all the URL you mentioned, I was able to see the forms on the website pages.

     

     

     

    Are you saying that you were not able to see the forms on the website similar to my screenshots above? Please clarify.

    I also suggest try clearing your browser's cache also just in case this was just the cause of issue.

    Please let us know if still not working.

    Thanks.

  • Profile Image

    Answered by alanbam on April 22, 2015 at 02:15 AM

    I guess I should have been clearer.  I can't see them on my mobile site-- 

     

    m.artbusiness.com/donate.html

    m.artbusiness.com/servicespecs.html

    m.artbusiness.com/bookorder.html

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 22, 2015 at 08:38 AM

    Hello alanbam,

    Since you are using dudamobile, it creates a separate version of your web page using Dudamobile App. When you embed your form in your web page, it need to be also added in the mobile version of your web site as well.

    I would suggest you to check your dudamobile settings and ensure that the form is also included in the mobile version. You can also speak to your dudamobile support and ask them how to include the form in mobile version or convert your latest version of your web page to mobile version, they should be able to help you.

    Do get back to us if the issue persists and we will take a look at your dudamobile account if required.

    Thank you!