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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm unable to find a form in my account

    Asked by eluxe on April 23, 2015 at 02:25 AM

    I need a submission but i am not know which form name so please help me .

    My form id is : 50564723779971

    Page URL:

  • Profile Image

    Answered by bokid on April 23, 2015 at 03:17 AM


    Hello eluxe.

    It looks like the form with the ID of 50564723779971 is named:

    WIN a Sheet of 11+ Gold Tattoo Jewellery by Bernard Forever

    You can view this form's submissions by 1) going to your forms,
    2) finding this form in your list,
    3) clicking on the More dropdown on its right, and then
    4) clicking on View Submissions.

    Please refer to the following image:

    Please let us know how it goes. (I am not a member of the JotForm staff, but I'll be glad to help you any way I can.)

    Kind regards.

  • Profile Image

    Answered by eluxe on April 23, 2015 at 05:09 AM

    Hi thanks for reply .

    In my forms i am unable to find this form WIN a Sheet of 11+ Gold Tattoo Jewellery by Bernard Forever.



  • Profile Image

    Answered by raul on April 23, 2015 at 10:14 AM

    The mentioned form is associated with the account eluxemagazine which is the reason why you cannot view it in your eluxe account.

    You would need to login to the account owner of the form in order to view its submissions or they can add you as a sub-user of eluxemagazine, so you can check the submissions on that form from your own account.

    Let us know if you need further assistance.