Cancel my paid subscription to use free plan

  • Profile Image
    GerhardF
    Asked on April 24, 2015 at 09:40 AM

    Now I cancelled my accopunt in the paypal subscription and is that now all to do?

     

    One more question:

     

    My name is Gerhard Feiner and I paid the costs. But on the bills is the name of my wife, Brunhilde Feiner. Can you change that that there is my name, because I have paid the bills from my paypal account?

     

    Gerhard Feiner

  • Profile Image
    Kiran
    Answered on April 24, 2015 at 12:05 PM

    I see that you want to use Free subscription for your account GerhardF. The paid subscription is also cancelled from our end as well. However, the account shall be holding Premium status until your next billing date and then converted to Free.

    The other question on updating billing information is moved to separate thread and shall be addressed there.

    http://www.jotform.com/answers/558474

    Thank you!