What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove only the attached images to free up the upload space

    Asked by timhall65 on April 27, 2015 at 11:35 AM

    I think that "pinoytech" was asking if they could keep the original submission and instead bulk-delete the images attached to the submission because they were reaching the maximum upload space.

    I currently have the same situation. I would like to keep the submission history but remove the attached images to free up space on my account. I pay $9.95/month for the Premium account.

    delete the files delete attached
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 27, 2015 at 11:40 AM

    Hi,

    I have moved your question here to avoid confusion.

    If you want to delete only the attached files without deleting the entire submissions, then here's the easiest way. Simply delete the file upload field in your form and recreate it. When you delete a field, its associated data will also be deleted.

    Take note that deleted files can no longer be recovered, so make sure to backup your files first by downloading them.

    Thanks!