We are receiving three email verifications - I only need one!

  • cupw-upcespecialneeds
    Asked on April 27, 2015 at 3:15 PM

    We are receiving 3 different email verifications of the survey each time it is submitted. They all look the same. This is too much stuff cluttering the email.

    Is there a reason for the 3? Also, is there a way to have a copy automatically go back to the sender?

    Thanks...

  • Kiran Support Team Lead
    Replied on April 27, 2015 at 4:21 PM

    I see that there are 3 notifiers set on your JotForm and hence you are receiving 3 emails every time the form is submitted.

    We are receiving three email verifications   I only need one! Image 1 Screenshot 20

    You can delete two of them so that you would be receiving only one. Please refer to the guide below to delete email notifications from your JotForm.

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    If you want to setup an autoresponder that sends a copy to the form filling person, please follow the guide below :

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Hope this information helps!