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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are receiving three email verifications - I only need one!

    Asked by cupw-upcespecialneeds on April 27, 2015 at 03:15 PM

    We are receiving 3 different email verifications of the survey each time it is submitted. They all look the same. This is too much stuff cluttering the email.

    Is there a reason for the 3? Also, is there a way to have a copy automatically go back to the sender?

    Thanks...

    Page URL:
    https://secure.jotform.co/form/51065801927859

    email receiving survey sender different different email
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    JotForm Support

    Answered by Kiran on April 27, 2015 at 04:21 PM

    I see that there are 3 notifiers set on your JotForm and hence you are receiving 3 emails every time the form is submitted.

    You can delete two of them so that you would be receiving only one. Please refer to the guide below to delete email notifications from your JotForm.

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    If you want to setup an autoresponder that sends a copy to the form filling person, please follow the guide below :

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Hope this information helps!