What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Question on Subscription Limits

    Asked by cyrusarshadi on April 27, 2015 at 07:01 PM

    Hi there,

    I was just wondering how i could reach this limitation ? cause the form i have made still needs to be completed and i just wanted to find out how i could reach this limitation? and i still need to do some changes. and i wanted to see if 100 sub-user would be able to use the same form without any problems. plus on your website it says 10 payments. could you please explain that too. and just to confirm, is the professional version  $49.95 per month ? and could you also please explain what SSL secure submission is.

    Kind Regards,

    Cyrus 

     

    professional find confirm same form limits
  • Profile Image
    JotForm Support

    Answered by jonathan on April 27, 2015 at 08:50 PM

    Hi Cyrus,

    I recommend checking for more details about the subscription limitation in the JotForm Pricing page here.

     

    Currently, your subscription is on FREE/Starter plan.

    Overall, your current subscription have 100 submission limit per Month.

    The 100 limits can be a combination of 

    80 regular Submission

    10 Payment Submission

    10 SSL submission

    ==

    100 Total

    Simply put, you can have a max of 10 SSL or 10 Payment per month and that will be already the limit for the FREE account. If you will not use any SSL or Payment submission, then the regular submission limit will be 100.

    You accumulate SSL submission if you use the secure or https URL of the form.

    You accumulate Payment submission if you use payments on your form.

    Hope this answers your inquiry. Let us know if you need further clarification.

    Thanks.