Cannot login when trying to download Plugins > Apps

  • joeVenturella
    Asked on April 27, 2015 at 10:16 PM

    I m trying to download an app.  A login box appears and the first time I login it says my login has been accepted but it returns me to the same login screen.  At this point, the login box doesn't do anything.  I can type my credentials but nothing happens when I hit the Sign In button.

     

     

    Jotform Thread 560135 Screenshot
  • jonathan
    Replied on April 27, 2015 at 11:53 PM

    Please try also using the direct URL to the login page here

    http://www.jotform.com/login

    After successfully  logged in, you can now click on the Apps button 

    Let us know if this steps did not work for you.

    Thanks.

  • HRServicesUK
    Replied on August 7, 2015 at 8:01 AM

    Is there a response to this yet - I have the same problem and can see it's been reported a number of times.

  • Sammy
    Replied on August 7, 2015 at 10:27 AM

    Try clearing your browser cache, then login to your account