How do I switch from SSL to non-SSL submissions?

  • WWNGU
    Asked on April 28, 2015 at 4:25 PM

    My form currently says that it is over quota, but there are still plenty of non-SSL submission left. How do I switch it? 

    Page URL: http://www.wewillnotgiveup.org/submit-your-story-1/
  • ekrem
    Replied on April 28, 2015 at 6:21 PM

    Hi,

    When you get the embed code of your form in the Form Builder, make sure you unchecked the option Secure Form.

    How do I switch from SSL to non SSL submissions? Image 1 Screenshot 20

    user guide: How-can-I-receive-SSL-Submissions

    You can also simply use the regular http URL of the form instead of the secure URL or https

    Regards,

     

  • WWNGU
    Replied on April 28, 2015 at 6:42 PM

    I am using the regular form of the URL, but Squarespace seems to force it to be secure. Is it possible to get my SSL submission cleared just this once while I switch the site?

  • Ashwin JotForm Support
    Replied on April 29, 2015 at 12:13 AM

    Hello WWNGU,

    I did check your web page where you have embedded your form and it seems you have used your form's non secure embed code.

    Have you embedded this form in some other web page as well? Do let us know and we will take a look.

    For now, I have manually reset your SSL counter to zero and activated your account. Your form is now back online. Please be informed that we can reset the counter only once per account. You should stop using the secure forms urls and secure embed scripts should be replaced by non secure embed scripts.

    Thank you!