The submit button cannot be seen on an Iphone but can on an android?

  • jennamonkey
    Asked on April 29, 2015 at 5:06 AM
  • Sammy
    Replied on April 29, 2015 at 7:41 AM

    Hi,

    If I may ask which android browser are you using, I've tested the page on android 4.4.2 device using the Chrome browser and the site displays correctly.

    The issue could be on the browser version on the android phone in regards to rendering the CSS rules.

  • jennamonkey
    Replied on April 29, 2015 at 11:38 AM

    Hello,

     

    Yes I can view on an Android but on an Iphone it doesn’t have the Submit button

     

     

    Thanks

  • David JotForm Support
    Replied on April 29, 2015 at 2:15 PM

    I checked your site and your iFrame embed code seems to be missing the resizing script.  Try replacing your embed code with this:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformeu.com/form/42194933044353" frameborder="0" style="width:100%; height:6189px; border:none;" scrolling="no"></iframe>


    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    The first part is what you currently have in your site and the second part is the script that handles the resizing.  This may allow for your form to look the same on both Android and IOS.

    If it does not, let us know and we will be happy to have another look.