What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The submit button cannot be seen on an Iphone but can on an android?

    Asked by jennamonkey on April 29, 2015 at 05:06 AM Page URL:
    http://www.minnietheclownparties.co.uk/book-a-party-payment-details.ht<br/>ml

    Android www href
  • Profile Image

    Answered by Sammy on April 29, 2015 at 07:41 AM

    Hi,

    If I may ask which android browser are you using, I've tested the page on android 4.4.2 device using the Chrome browser and the site displays correctly.

    The issue could be on the browser version on the android phone in regards to rendering the CSS rules.

  • Profile Image

    Answered by jennamonkey on April 29, 2015 at 11:38 AM

    Hello,

     

    Yes I can view on an Android but on an Iphone it doesn’t have the Submit button

     

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by david on April 29, 2015 at 02:15 PM

    I checked your site and your iFrame embed code seems to be missing the resizing script.  Try replacing your embed code with this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformeu.com/form/42194933044353" frameborder="0" style="width:100%; height:6189px; border:none;" scrolling="no"></iframe>


    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    The first part is what you currently have in your site and the second part is the script that handles the resizing.  This may allow for your form to look the same on both Android and IOS.

    If it does not, let us know and we will be happy to have another look.