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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal and Jotform in Chrome

    Asked by kfarbry on April 29, 2015 at 09:33 AM



    When using Chrome and testing my form, I click the link on the bottom of my form that goes to Paypal it takes me to a page that says this:


    Your connection is not private

    Attackers might be trying to steal your information from www.paypal.com (for example, passwords, messages, or credit cards).





    Can you tell me what is happening?



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    Answered by KadeJM on April 29, 2015 at 11:29 AM

    Okay so you mean that you are receiving a Cert Error Message when using our PayPal Integration after you submit it?

    I looked in your account and found you have a couple of forms. Can you please confirm if http://www.jotformpro.com/form/51134648048960 this is the form you are having this issue on or not? If not then please correct me and provide the link to the correct one.

    I just tested this and I am unable to replicate this issue nor did I come across any warning message. It seems to me that this may be a browser or computer connection issue on your end.

    Please clear your browser cache then try it again otherwise let us know if it still a problem.