What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Enabling users to send an email to form submission directly

    Asked by edu1st on April 29, 2015 at 05:46 PM

    Is there a way to forward an email to an email address that will just input the info into the form? meaning the email address, subject and message body get recorded in the form?

     

    email email TO message and in
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 29, 2015 at 07:59 PM

    Not really sure if you are asking about how to setup email notifications or maybe prepulate information in a form, the Filed Preopulator app will be perfect for this: http://apps.jotform.com/app/field_prepopulator

    Here is an example: http://form.jotformpro.com/form/51187451290959?email3=support%40jotform.com

    Let us know if you need anything else, we will be glad to assist you.

     

  • Profile Image

    Answered by edu1st on April 29, 2015 at 10:28 PM

    Instead of receiving a customer contact thru a form, the customer decides to email directly. I wanted to forward that email so it fills out a form.

    I can do this with PODIO, where i email directly to an app and the email gets put in similar to a form submission.

     

  • Profile Image
    JotForm Support

    Answered by Kiran on April 30, 2015 at 12:49 AM

    I understand that you want to enable the users to send an email so that the data from the email to be submitted to form. Unfortunately, this feature is not available with JotForm. I'm not sure if this is really possible since different forms have different fields and some of them could be mandatory. Though it is possible, I think it may require a specific format to send an email which many users may fail to follow.

    However, let me forward your request to our next level support for evaluation. I cannot guarantee at the moment that the feature will be implemented or the time frame for implementation. If there is any update, you'll be posted through this thread.

    Thank you!