multiple accounts

This form is integrated with freshbooks and upon submission it creates a new account in freshbooks even if the same company name has been entered. Additionally it does not fill in the state field in freshbooks (that may be a freshbooks problem)

Also how do you make rules for questions?

Hi,

As far as I know, the integration treats each submission as a new entry.  Which is why it would create a new account rather than updating an existing one.  The fields are mapped during the integration:

Every field that was mapped during the integration should be filled in Freshbooks.  If one is missing, I would recommend setting up the integration again to ensure it was included. 

As far as rules for questions, I am not sure what you are referring to.  If you could explain a bit more it would be appreciated.  Admittedly, my experience with Freshbooks is rather limited.