What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am logged in with my parkwater account but forum thread still uses another username

    Asked by hunterjumperz on May 01, 2015 at 03:33 PM
    Just want to add- I am signed out of my other account and logged in with my parkwater account, but the forum thread is not recognizing that I am signed in under that account. 
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    JotForm Support

    Answered by jonathan on May 01, 2015 at 05:40 PM

    As of this time, I can see that you are on this thread using the hunterjumperz  account

    The issue is most like being caused by your browser's saved cache.

    Try clearing first your browser cache.

    Close the browser

    then, logged in back to jotform at http://www.jotform.com/login using the parkwater account.