JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
PaymentAsked by mauriceivy on May 02, 2015 at 10:07 AM
Ok, i've talked with paypal and my bank. the card on file is fine. nothing is blocked. depending on who at paypal answers the phone, one person says the transaction doesn't even make it far enough to show a declination, while another person says that the vendor (you) are declining the transaction.
So, can you offer another payment solution besides paypal?
I've noticed that you had asked a similar question in an earlier thread, please refer to it for answers provided as it has been replied to regarding you issue.