What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to upgrade to a Premium account. Do i lose my forms in use now ?

    Asked by Wilsonfc on May 02, 2015 at 07:10 PM

    I have a form in use as we speak, i wonder if i upgrade to a Premium form if i need to make some change or if some change is made to my form. I need to know due to the necessity of having the form online at all times.

    Thank you.

    My Forms in all OR thank times
  • Profile Image
    JotForm Support

    Answered by Aury on May 02, 2015 at 07:21 PM

    @Wilsonfc

    Whenever you want to upgrade you will be welcomed. Your forms will remain in the same place as your credentials, username / password will not change. those will be available for you to use them however you want to.

    More information about How to upgrade your account you may find it here.

    Any other question or concern please feel free to contact us.

  • Profile Image

    Answered by Wilsonfc on May 05, 2015 at 04:44 AM

    @Aury

    Thank you so much for the answer.

    That means if i upgrade nothing will change, it will only upgrade the ammount of space and forms etc, that i can have ?

    Once again, thank you for the attention.

     

    Best regards.

  • Profile Image

    Answered by Sammy on May 05, 2015 at 08:18 AM

    Yes nothing will change in regards to your existing data.