What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get the background image of my form to show on mobile devices?

    Asked by Bellamins on May 03, 2015 at 01:07 PM
    Mobile Make
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    Answered by raul on May 03, 2015 at 01:19 PM

    I'm not quite sure if I understand your question correctly.
    The background image of your form will also be shown on mobile devices.

    Is this what you're referring to? Or you're referring to something else?

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    Answered by Bellamins on May 03, 2015 at 01:21 PM

    Yes that's what I'm referring to. Thank you. On my phone, and my husbands phone, it's not showing though. (iphones)

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    Answered by raul on May 03, 2015 at 01:44 PM

    You're probably not seeing it because the width of your screen is smaller than the width of your form. I've checked your form in an iPad Air and the background is shown there too.

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    Answered by Bellamins on May 03, 2015 at 01:45 PM

    Is there a way I can reduce the width of my form? Thank you so much for the help. I am very new to this.

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    Answered by raul on May 03, 2015 at 01:59 PM

    You're most welcome :)
    You can change the width of your form in the form designer. Please check the screenshots below.

    In the designer, you'll see a preview of how your form will look so you can decide the width of your preference.