What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Fields are missing inside of the form

    Asked by enzosacres on May 04, 2015 at 03:28 PM

    The form we have provided asks for the main applicants name and there is a spot for the applicant to enter in the name but in the last few days the name has not shown up on the form when we pull it up on Jotform. How to we fix that?

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 04, 2015 at 04:05 PM

    Can you please explain in more details from where applicants name is missing? Is it missing from the form or from submissions? Also can you please provide us ID of the form so that we can inspect it?

    If you have deleted field from your form you can always add a new one inside of your form Builder.

    If you are missing some fields values from your Email Notification, you can check your Notification to see if maybe you did not connect your fields with appropriate values of those fields.


    Looking forward to your reply.