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    Removing empty or unnecessary fields from submissions

    Asked by 1AE on May 05, 2015 at 05:19 AM

    Dear Sir/Madam,

    we are a study abroad company using Jotform for our application forms. 

    We have created one form with conditional logic, with which it's possible to apply to all our study abroad destinations. While there are some data fields which are always available, some fields are specific to a destination and will be visible only if that destination is selected at the outset. 

    However, the submissions show each and every data field of the form, regardless of which destination was chosen, which is impractical for processing the applications. We would therefore like to know if there is a way to hide all the fields that are irrelevant for a specific destination from the submission. I know that this problem could easily be solved by using a separate form for each destination, but it would be more practical for us in other ways to use a single form and just edit the submission settings, if this is possible.


    Thank you and I'm looking forward to your response.



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    Answered by Sammy on May 05, 2015 at 08:50 AM

    You can set this option in you Advanced form properties

    Setup&Embed -> Preferences -> Advanced

    Enable the option to hide empty fields on email

    NB: Please note the editing of the notification email templates will be disabled.

    Please refer to this guide for more information regarding your inquiry

    Hide Empty Fields on Email Alerts