What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot preview - Form not found

    Asked by jameslano on May 05, 2015 at 09:17 AM

    I am just building a form and have been unsuccessful when trying to preview it. I only receive a "Form not found" message. Since I am a rookie I suspect I am doing something wrong or the form has something that is not allowed??.  

    Page URL:
    http://www.jotform.us/form/51234441322139

    preview cannot preview cannot message and receive
  • Profile Image

    Answered by Carina on May 05, 2015 at 09:59 AM

    I checked your account  and you had password fields which is not allowed according to our terms:

    I deleted the password fields and activated your account. Creating forms with password fields will result in the suspension of the account.

    If we can assist you further please let us know.

     

     

      
  • Profile Image

    Answered by jameslano on May 05, 2015 at 10:49 AM

    Thank you!