What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The subscribers from my JotForm doesn't appear in Mailchimp subscriber List

    Asked by mymarketingassistant on May 06, 2015 at 06:41 AM

    I have several submissions from JOTFORM  and I have a mailchimp Integration but my subscribers doesn't appear in Mailchimp.

    Here's my integration:

     

    Do I need to do some setting in Mailchimp?

    I already have Subscriber List "MyList" on Mailchimp.

     

     

    JotForm subscriber list subscribers in
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    JotForm Developer

    Answered by omur on May 06, 2015 at 08:05 AM

    Hello,

    I've created a form and registered a mailchimp API key to test your scenario and I was able to get the e-mail into the e-mail list. So for me, it's working.

    Please be sure that the Mailchimp API Key is working and setup correctly. Please try to create another API Key and test it with that one.

    If it still does not solve your problem, I'll escalate the issue to our development team and we will investigate your problem further.

    Thank you!