The sub label text for the e-signature widget is interfering with the ability to enter anything into the widget

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    dcboe
    Asked on May 06, 2015 at 12:31 PM

    The signature area is not working on certain forms.  Notice how the signature line is moved up to the top of the box.

     

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    david
    Answered on May 06, 2015 at 12:56 PM

    Hi,

    We are currently having an issue with the sub label text for the e-signature widget interfering with the ability to enter anything into the widget:

    Removing the sub label will allow it to work until we get the issue sorted.  We will let you know here in this thread as soon as we have a resolution.

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    david
    Answered on May 06, 2015 at 02:45 PM

    In the mean time you can use the smooth signature widget in its place as well:

    http://widgets.jotform.com/widget/smooth_signature

    This widget should function without issue.

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    TitusN
    Answered on May 07, 2015 at 04:19 AM

    Hello, 

    We have resolved the issue - the e-signature widget should work normally with the sub-label. 

    If you have further difficulty - please let us know. 

    We apologize for any inconvenience caused.