- dcboeAsked on May 06, 2015 at 12:31 PM
The signature area is not working on certain forms. Notice how the signature line is moved up to the top of the box.
- JotForm SupportdavidAnswered on May 06, 2015 at 12:56 PM
We are currently having an issue with the sub label text for the e-signature widget interfering with the ability to enter anything into the widget:
Removing the sub label will allow it to work until we get the issue sorted. We will let you know here in this thread as soon as we have a resolution.
- JotForm SupportdavidAnswered on May 06, 2015 at 02:45 PM
In the mean time you can use the smooth signature widget in its place as well:
This widget should function without issue.
- JotForm SupportTitusNAnswered on May 07, 2015 at 04:19 AM
We have resolved the issue - the e-signature widget should work normally with the sub-label.
If you have further difficulty - please let us know.
We apologize for any inconvenience caused.