What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Condition logic not transferred from Formscentral for some fields

    Asked by amanansingh on May 06, 2015 at 01:06 PM

    My form was transferred from Adobe to Jotform and unfortunately some of the logic has not transferred over. An issue I'm having is that for a question that has a yes or no answer. If yes is selected more fields hsould pop up. if no is selected then there should be no fields. How can I get this to work?


  • Profile Image
    JotForm Support

    Answered by Kiran on May 06, 2015 at 01:59 PM

    I believe that you are referring to the form titled "WTCA Infoshare". I see that the conditions are working on one of the fields containing Yes or No options and no conditions available for some fields. I believe that the logic should be transferred for each field as set and it couldn't happen only with few fields. Could you try importing the form using its Adobe Formscentral URL again to your account to see if it works as it should. 

    Let us know if you need any further assistance. We will be happy to help.

    Thank you!