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    Condition logic not transferred from Formscentral for some fields

    Asked by amanansingh on May 06, 2015 at 01:06 PM

    My form was transferred from Adobe to Jotform and unfortunately some of the logic has not transferred over. An issue I'm having is that for a question that has a yes or no answer. If yes is selected more fields hsould pop up. if no is selected then there should be no fields. How can I get this to work?

     

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    JotForm Support

    Answered by Kiran on May 06, 2015 at 01:59 PM

    I believe that you are referring to the form titled "WTCA Infoshare". I see that the conditions are working on one of the fields containing Yes or No options and no conditions available for some fields. I believe that the logic should be transferred for each field as set and it couldn't happen only with few fields. Could you try importing the form using its Adobe Formscentral URL again to your account to see if it works as it should. 

    Let us know if you need any further assistance. We will be happy to help.

    Thank you!