What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set Email Notification

    Asked by Donna326 on May 06, 2015 at 10:33 PM

    I asked this about a week ago and have not heard back from you.  I have my form up and running but i don't know if it is suppose to show up immediately on my email or what?


    I went into this site and found the submission but had I not looked there I would not have known it was there.  


    Is there something I am missing.


    Thank you for a quick response.

    Donna Teague

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 07, 2015 at 02:12 AM

    I have checked and I did not find your previous question about this topic on the forum.

    I have inspected your website and I found one JotForm form. I have cloned and inspected your form and I noticed that you did not set Email Notification. 

    That is the reason why you are not getting Notification on your Email when users submit your form. You need to set your Email Notification. Inside of this article you can find out how to do it:


    Hope this will help. Let us know if you need further assistance.