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  • Profile Image

    My form conditions don't work on my website

    Asked by dayanikli on May 07, 2015 at 12:03 PM

    Hello,

     

    I have created survey with Jotform. I used logic with conditions. Then, i put my form to my wordpress website with embed code throgh a new page. When i first visit the page, survey logic doesnt work. I need to refresh the page again and then everything is fine. How can i solve this ?

     

    Here is the link of form : http://form.jotformeu.com/form/51088772791365

    Link of the page from website which has the form : http://www.onabunual.com/anket-2/

    Need help quickly. 

     

    Best regards,

    Ahmet

    Page URL:
    http://www.onabunual.com/anket-2/

    survey all doesnt work
  • Profile Image

    Answered by raul on May 07, 2015 at 12:35 PM

    Can you try to re-embed your form using the iframe code instead?
    This behavior is caused by conflicts between our scripts and your site's script (e.g. JQuery).

    Please give it a try and let us know if this helps to solve the issue.

  • Profile Image

    Answered by dayanikli on May 07, 2015 at 12:55 PM

    Hello Raul,

     

    I have uploaded form with Wordpress Jotform plugin when i uploaded it with directly from embed code, it doesnt work again. Now i will try iframe and then let you know about the isue.

     

    Thanks for answer

    Ahmet

  • Profile Image
    JotForm Support

    Answered by Aury on May 07, 2015 at 01:05 PM

    We should be waiting for Raul' suggestion works.

    Please let us know, we will be happy to assist.

    Thanks.

  • Profile Image

    Answered by dayanikli on May 07, 2015 at 01:08 PM

    Hello again,

     

    Yes iframe code works. But i need to ask something. I have connected 3 forms with conditions to the form which i have uploaded with iframe. When i have some changes for other forms, will i need to update iframe code again ? Or there is no update until i have changed something from the main form that i uploaded to website with iframe code ?

     

    Thanks

  • Profile Image

    Answered by raul on May 07, 2015 at 01:14 PM

    I'm not quite sure if I understand your last question correctly.

    But, the iframe code will also going to render the latest version of your forms all the time which means that you don't need to make any further changes in it on your site when you make modifications to your forms.

    I hope this answers your question.
    Let us know if you have any further questions.