What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button seems to be hidden when resizing in responsive WordPress theme

    Asked by misgood on May 07, 2015 at 03:37 PM

    Hi Jotform -

    As I shrink the width of the web browser, the submit button on my form disappears.

    Any idea as to why this is happening?

    Page URL:
    http://gregviehman.com/speaking/

    hidden JotForm shrink form disappears disappears
  • Profile Image

    Answered by Ben on May 07, 2015 at 05:42 PM

    Basically as the form resizes its "fat" needs to go somewhere else and it makes it longer instead.

    What this means is that each time you make the browser window smaller your form will be more narrow, but also more tall. If you on the other hand make the window bigger, your form will be wider, but in the same time shorter.

    Now to compensate for this, we have added a function that will capture the new width of the iframe and resize it for you.

    Looking at it, it seems to be working properly for me, but at one go it did seem that it might not be working - no matter how many times I have refreshed it afterwards, it seemed to be OK.

    Now what I would suggest is to set your browser to some specific width and then reload the page - this is how your users coming to it by using some mobile device would see it. That would allow you to properly test it.

    Resizing it by dragging browser screen causes any and all code on your website that draws something to re-draw, which takes some time and could cause errors - and cause some other elements to not work as well.

  • Profile Image

    Answered by misgood on May 11, 2015 at 09:54 AM

    Thank you very much! I appreciate your help. :)

    God bless,

    John S