What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible with the Professional account to set up separate user groups for sub accounts?

    Asked by AAOSForms on May 07, 2015 at 04:07 PM

    We are a larger organization with many different departments, each of whom will use JotForm in different ways.  Most departments want to only see the forms them and their department colleagues need to see and collaborate on.  Is this possible through the Professional account, or should I purchase an Economy Account for each distinct Department?


    Derrick Philips

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    JotForm Support

    Answered by Mike on May 07, 2015 at 05:54 PM

    Thank you for contacting us.

    We have a Sub Account users option, but there are no special groups option available. You will be able to create up to 100 Sub Account users with Professional account.

    Each Sub Account user can have different permissions. We support 'View Submissions' and 'Edit Form' permissions, and they can be set on forms and folders basis.

    Link to related guide:

    How to Share Forms with a Sub-Account User

    If you need any further assistance on this, please let us know. We will be happy to help.