What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Could you delete all the past log (Date , Description) on history menu ?

    Asked by BrilliantOneForex on May 10, 2015 at 02:41 PM

     

    Hello.

     

    Could you delete all the past log (Date , Description) on history menu ?


    http://prntscr.com/73pmsf

     

     

    It's very important to clear the all the past log among our using members now.

     

    Please correspond it. I'm very serious about this issue now.  Thanks.

     


    Kindly Regards

     

    historical logs
  • Profile Image
    JotForm Support

    Answered by jonathan on May 10, 2015 at 05:16 PM

    Hi,

    Currently, there is no option to delete or clear the trail Activity logs of an account within the Form Builder.

     

    I can seek for assistance from our higher team support and inquire if there is a way for them to clear the historical logs at the back-end system.

    BUT can you please tell us why you wanted the trail logs to be cleared?

    It is an important account security feature that can used to do an audit trail check should there be an issue with the account.

     

    Thanks.