What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to use JotForm offline?

    Asked by tmenergy on May 11, 2015 at 01:27 AM


    I understand that currently JotForm does not provide offline functionality. 

    Will this option be something we can expect to see within JotForm in the foreseeable future?

    We have a large field based team that would greatly benefit from an Offline Field Mobility solution. 

    Kind regards,



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    JotForm Support

    Answered by ashwin_d on May 11, 2015 at 07:46 AM

    Hello Royce,

    How are you going to use it offline? Do you mean to say that you want to allow your team to fillup the form offline?

    If yes, I believe it is possible to achieve your requirement. Please take a look at our "Auto Fill" feature and see if it fits into your requirement. 

    Auto Fill feature will save the form data every few seconds. This will ensure that input data is not lost and user can submit the form when the net connectivity is available.

    Please be noted that auto fill feature saves the input data in browser cookie. That means if the user access the form again from other browser, other system or clear the browser cache, the saved data will not be accessible. The following guide should help you:  http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by tmenergy on May 11, 2015 at 08:35 PM

    Thank you JotForm Support. 

    From my understanding the Auto Fill function will only work with a single form entry. 

    I work for an Electrical Distribution company and use JotForm to capture works performed in the field inclusive of before and after photo's. The product is fantastic as it returns the results to me in a .csv format for billing purposes and also a .pdf for submission to the client inclusive of completed works and the before and after photo's.

    The limitations for me is that often crews will need to work in remote areas with no internet connectivity and will often complete 15 jobs per day which would require 15 x form submissions.

    Ideally I'd like the functionality for JotForm to store data directly to the device being used when in offline mode and only upload to your server / cloud when prompted to do so. 

    Hope this makes sense and is of some assistance. 

    Kind regards,


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    JotForm Support

    Answered by ashwin_d on May 12, 2015 at 12:56 AM

    Hello Royce,

    Yes your understanding is correct. Auto fill feature will only save one submission data.

    Let me send a feature request to our back end team. We will get back to you as soon as we have any update from them.

    For now, you may like to take a look at our "Fillable PDF" feature. You will have to make multiple copies of your PDF form and then submit them only when internet connectivity is available. The following guide should help you:  http://www.jotform.com/fillable-pdf-form-creator/ 

    You may also like to take a look at the following guide as well :  http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Thank you!

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    Answered by educabrera on May 05, 2016 at 09:03 AM



    It there any updates on this functionality, I have scenarios were i will need to use form offline and would like to know how?


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    JotForm Support

    Answered by beril on May 05, 2016 at 10:11 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: