What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Configurable List Widget: Data separation in columns for Excel reports.

    Asked by organicarable on May 12, 2015 at 09:53 AM
    ave found the reporting of configurable forms a problem too.  They are a great widget apart from this weakness.  I would recommend it as an improvement if possible.

    If this is not

    configurable excel configurable list
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    JotForm Support

    Answered by Mike_G on May 12, 2015 at 10:20 AM

    I would like to apologize for any inconvenience this have caused you. I will be forwarding your request to our developers so they may be able to check if it's possible to do. Thank you for giving us an opportunity to improve more and we appreciate it so much.

     

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    Answered by mstraw88 on September 11, 2015 at 02:26 PM

    Any updates on this yet?

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    JotForm Support

    Answered by jonathan on September 11, 2015 at 10:07 PM

    The requested feature was already assigned to one of our Developer.

    Unfortunately, there is no ETA for this feature. So we cannot provide any defined time frame.

    Our dev will post update here every time there is news/updates on the status of the requested feature.

    Thank you.

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    Answered by cobair on March 17, 2016 at 11:35 PM

    Any updates? I really need this feature!!

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    JotForm Support

    Answered by Mike_G on March 18, 2016 at 12:29 AM

    @cobair

    I'm sorry for any inconvenience, however, we haven't received any updates coming from our developers regarding this feature request. Rest assured that this thread will be updated once the feature is already working and implemented.

    Thank you.

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    Answered by CscProvidence on June 13, 2016 at 01:15 PM

    Over a year (if not two) of "assigned to one of our Developer" with no news at all, not even to JotForm.  

    Maybe you should get a different "Developer" on this item or are your "Developers" too busy ?

     

    Maybe you should share the priority allocated to such requests ?  

    Maybe a list of the features actually being worked on so we know where we stand in line ?

    Any enhancement "assigned to one of our Developers" with no news for a few  months is NOT actually being worked on, is it ?

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    JotForm Support

    Answered by Charlie on June 13, 2016 at 02:11 PM

    @CscProvidence

    I'm sorry to say, but feature requests like this are not guaranteed to be implemented, they are forwarded to our developers to let them know that users are looking for this specific function. However, the implementation of it still depends on the current workload and priority of our developers, it also depends on the number of people looking for it and if it is currently feasible. For now, we do not have a way to display to our users the list of feature requests. Our management and developers are working on improving the ticketing system, but these are all in the back-end.

    Rest assure that each ticket is assigned to a developer, and if there are any news about the said ticket, the user will surely get an email or reply.

    Thank you for your feedback.

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    Answered by CscProvidence on June 13, 2016 at 03:47 PM

    It's just that if I tell a customer a developer has been assigned, there is the perception that something will be done within a reasonable time period.  Even if it's just returning promptly "programming is not being planned at this time, request is noted for later consideration". 

    Just say the request is added to a customer wish list.  The developers WILL review according to overall demand and priorities.  Expectations would then match probability of implementation.

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    Answered by iStore on December 09, 2016 at 11:46 AM

    Another frustrated user here. We also need the data parsed into individual columns in reporting (excel, csv, etc)

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    JotForm Support

    Answered by John_Benson on December 09, 2016 at 01:20 PM

    @iStore

    Sorry for the inconvenience, the request is already assigned to our developer team. However, there's no estimated date when will it be available. We will notify you via this thread once there's an update.

    Thank you.