What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to set the inactivity level so that user is logged out automatically?

    Asked by MyUWC on May 13, 2015 at 05:53 AM

    Do you have a feature available whereby a user can set the inactivity level in order to be logged out of Jotform when the limit is reached ?

    We work with sensitive data and this feature should be mandatory.

    logout JotForm mandatory and sensitive data
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 13, 2015 at 07:04 AM

    Hello MyUWC,

    I am not sure if I have understood your question correctly. 

    Do you want to prevent user from submitting form after certain amount of time? Yes it is possible to achieve your requirement.

    Please take a look at our "Global Countdown" widget and see if it fits into your requirement. You can configure the widget to prevent user form submitting the form after certain time or simply auto submit it.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by MyUWC on June 05, 2015 at 03:57 AM

    Morning,

    We had an option on AFC whereby, if you as a logged in user, are in-active for (let say 5 minutes), AFC logs u out/off the system.

    In order to get back into the system, u must only provide your password again to log in.

    This is a very useful security feature in our environment seeing that we work with sensitive data at times.

    Do you have the same option available in JF ?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 05, 2015 at 05:09 AM

    Hello MyUWC,

    Unfortunately we do not have such feature currently.

    Let me create a feature request and send it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!