What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are your forms optimized for mobile?

    Asked by ryan2771 on May 13, 2015 at 10:29 AM

    I cannot see that these forms work on  mobile websites?

    Mobile work cannot
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    Answered by Carina on May 13, 2015 at 11:18 AM

    Our forms are mobile responsive, but it might happen that by using certain field types/widgets a specific form needs further editing in order to become fully responsive.

    You can see our guide on how to make a form responsive:

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive 

    And in addition we have a widget to make forms responsive:

    http://widgets.jotform.com/widget/mobile_responsive 

    It is advisable to use only one of these options, else they might conflict with each other.

    If the form is embed in a website please let us know the url so we can investigate it further. Also please provide more details on which browsers are you using and why the form is not responsive (which fields,...).

    Let us know if we can assist you further.