-
amy.elliottAsked on May 13, 2015 at 8:11 PM
-
David JotForm Support ManagerReplied on May 13, 2015 at 10:03 PM
The email address used for submission notification is not in our bounce list, have you check your spam folder? I can see your email notification is not properly setup:
Sender Name :Make sure you assign it to a field from your form where the user enters her name (usually the "Name" field -or similar).
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com