- JotForm SupportKiranAnswered on May 14, 2015 at 02:46 PM
Please be noted that this support forum is our primary and preferred support and any of your questions are answered in a timely manner here in the support forum. The emails at firstname.lastname@example.org are answered or chat support is enabled only when we have manageable traffic to the support forum.
Also, the support forum enables us to forward the issues to our backend team if there are any unresolved issues with the forms. Hence, we recommend you to post your questions here in the support forum for a quick response than email.