What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
can i get a direct email contact person to discuss all questions i have about JOT?Asked by bivi0220 on May 14, 2015 at 02:23 PM
Please be noted that this support forum is our primary and preferred support and any of your questions are answered in a timely manner here in the support forum. The emails at firstname.lastname@example.org are answered or chat support is enabled only when we have manageable traffic to the support forum.
Also, the support forum enables us to forward the issues to our backend team if there are any unresolved issues with the forms. Hence, we recommend you to post your questions here in the support forum for a quick response than email.