What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will I be charged for my JotForm subscription automatically in the next month?

    Asked by esramsey on May 14, 2015 at 03:49 PM

    I bought a month of premium service, and I'm now done with my forms work. Will I automatically be charged again next month? If so, how do I cancel?

    My Forms next work subscription
  • Profile Image

    Answered by Ben on May 14, 2015 at 04:59 PM

    Yes, you would have been charged again.

    This happens because you had created a subscription and as any other subscription, it will be renewed at the specified time frame.

    If you however want to cancel renewal at any time, just go to your Account -> Billing and then downgrade under free plan.

    Do let us know how it goes for you or if you have any difficulties and we would be happy to assist.