Premium subscription is still active after upgrading to Economy

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    Asked on May 15, 2015 at 09:30 AM




    I upgraded my account to economy plan on 29th April and here is the paypal SUBSCRIPTION id S-3BJ54442NA965003M

    and here is the transaction id paypalUnique Transaction ID: 883309366K839981G

    Now again I was billed for basic 9.99$ paln on 6th may Subscription Payment Sent (Unique Transaction ID: 4MT575968U209642V)
    See related S-1U981235NJ729005F

    now why I got billed twice. And again I get your email that my quota is full as per basic plan. What is this ?


    Resolve it asap.


    Thank you

  • Profile Image
    Answered on May 15, 2015 at 12:20 PM

    This thread is a duplicate thread to which is just now addressed. Hence we are marking this thread as answered. If you have any questions with the issue, please follow-up with the other thread.


    Thank you!