What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My embedded iframe form loads slowly

    Asked by stewartcattanach on May 18, 2015 at 02:03 AM

    My form here http://www.isleofmullsoap.scot/test-form/

    is an iframe embedded on my site, its loading noticeably slowly. Is there any way to speed it up?


    If i use a pop up instead of iframe it loads instantly, but i want it properly embedded, not as a pop up.





    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 18, 2015 at 07:23 AM

    Hello Stewart,

    I did check your web page where you have embedded your form and it seems to be a little slow. I have a high speed connectivity but it took 6.16s to load the page. Please click on the following URL to check your webpage load time:  http://tools.pingdom.com/fpt/#!/dPKTe9/http://www.isleofmullsoap.scot/test-form/ 

    Actually there is no problem with your web page and the costliest part of your form seems to be several product images you have added in your payment question. Downloading the images seems to actually take some time.

    One way to solve this problem is to upload the product images in JotForm and use the image URL instead of using the dropbox URL. The following guide should help you how to upload image in form and use it:  http://www.jotform.com/answers/393576 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!