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    Google Spreadsheet stopped capturing the submission time stamp

    Asked by mbycsd on May 18, 2015 at 02:33 PM

    http://www.screencast.com/t/X4aR2DmKvK

     

    Do I need to re-integrate the Google spreadsheet?

     

    Thank you.

    sw

    Page URL:
    http://www.mbyc.org/about/event-request-form

    integrate google spreadsheet
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    JotForm Support

    Answered by BJoanna on May 18, 2015 at 03:36 PM

    I have cloned and tested your form and I was not able to reproduce mentioned problem. Time-stamp is showing inside of Google Spreadsheet integration.

     

    Can you please try to re-integrate Google Spreadsheet. 

    1. Removed the integration in your form.

    2. Clear the Form cache.

    3. Log out from JotForm.

    4. Clear your web browser's cache.

    5. Close and reopen the browser.

    6. Log in to JotForm.

    7. Reintegrate the Google Spreadsheet.

    8. Please test if it works.

    Hope this will help. Let us know if need further assistance. 

  • Profile Image

    Answered by mbycsd on May 18, 2015 at 04:11 PM

    Yes, I re-integrated the Google Spreadsheet and now the new time-stamps are showing up.  Thank you.

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    JotForm Support

    Answered by BJoanna on May 18, 2015 at 04:26 PM

    You're welcome.

    Feel free to contact us if you have any other problem.