What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    change payment

    Asked by carolcarini on May 18, 2015 at 03:38 PM
    change payment
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 18, 2015 at 04:45 PM

    1. Click on the Human shape icon.

    2. Click on Account.

    3. Select  Billing > Payment Method .

    4. Click on Edit.

    To update your subscription with a new payment method, just click on Edit Subscription:

    And select Update Payment Method:

    Let us know if you need more help, we will be glad to assist you.