I can not save my form

  • Profile Image
    sarahsharpe
    Asked on May 18, 2015 at 10:36 PM

    I have messaged and you told me that they would save for you but they will not for me. My form was ultumtaly done so I sent the link out to all my clients. However I realized there was one really important key question I needed added to the form. I have now tried several times over the past week to add this question and after I type it in and hit save, the save logo just goes round and round for hours and nothing saves. If I try to refresh the page it says I have unsaved changes. Please help! I need this question added!

  • Profile Image
    BJoanna
    Answered on May 19, 2015 at 03:14 AM

    I have cloned your form http://www.jotform.com/43313991090251 and I added few questions on it and I was able to save form without any problems. 

    I have tested in Chrome and FireFox and there is no problem with saving the form.

    I would suggest to you to clear your form cache and also to clear browser cache. Inside of this article you can find out how to clear your browser cache:

    http://www.wikihow.com/Clear-Your-Browser's-Cache  

    You can also try to use different browser.

    Hope this will help. Let us know if you need further assistance.