What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota

    Asked by zafanorMDQ on May 19, 2015 at 11:58 AM

    I'm trying JotForm service for potential recruitment. I've noticed that I'm out of Quota "Form over quota" knowing I have 145 shipments per month.

     

    Page URL:
    http://www.jotform.com//?formID=51377447805664

    Screenshot
    form over quota JotForm
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    Answered by Sammy on May 19, 2015 at 01:06 PM

    It seems that you have exhausted you free ssl submissions for this month, this happens if you embedded you form with the secure option checked

    Could you check if you embedded your form in your site using SSL, you can aslo provide the URL of the site where the form is embedded

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    Answered by zafanorMDQ on May 19, 2015 at 01:23 PM
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    Answered by Sammy on May 19, 2015 at 01:34 PM

    I have checked the form on the site and the embedding isn't in http so its not the cause, Do you have any other forms embedded on any other sites.

    I have reset your SSL limit for this time only, kindly confirm on the other embedded forms if they wer done using SSL option

     

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    Answered by zafanorMDQ on May 19, 2015 at 01:49 PM

    Embedded forms are not "secure" here:

     

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    JotForm Support

    Answered by david on May 19, 2015 at 02:09 PM

    I checked your page and it does not appear as though the form is embedded using the https embed code.  You have a new submission since your first post that did not appear to use SSL.  As far as I can tell, you should be all set to use regular submissions now.  If there are any other pages you would like to have us check, just let us know and we will be happy to have a look.

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    Answered by zafanorMDQ on May 19, 2015 at 02:25 PM

    Thanks David, since you can display the forms in a "regular".