i think i renewed the wrong account

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    mikesazlimo
    Asked on May 19, 2015 at 04:17 PM

    can you call me at

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    david
    Answered on May 19, 2015 at 04:52 PM

    Hi,

    Though we do not currently offer phone based support, we can help you get this sorted here.  I checked our records and I was unable to find any payment information related to your current account or email address.  It does appear as though you may have upgrade the wrong account.

    If you could let us know the subscription confirmation number, we will be happy to get the subscription transferred over to your current account.

    In the mean time, I went ahead and reset your SSL submissions and reactivated your forms while we get this sorted.