I cant see my form on mobile devices in Facebook App but it works on pc

  • Profile Image
    CoastalCraftsUK
    Asked on May 20, 2015 at 05:55 PM

    https://secure.jotformeu.com/form/51395405331349

    ive followed all thge steps and can see my form on the pc version of my Facebook page but i cant see it on either the ipad or android phone (when using the Facebook apps).

    Is there a way to have a tab so that mobile users can still access the form?

     

    Thanks. Joanna

  • Profile Image
    jonathan
    Answered on May 20, 2015 at 07:38 PM

    Hi Joanna,

    The thing is, the Facebook Apps does NOT support our embed form on your FB page.

    So, you will need to use the mobile browser instead to open your FB page and you will see the form as needed.

    Hope this help. Let us know if you need further assistance.

    Thanks.