What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get my submit button to work on my clients Magento site

    Asked by deblecy on May 20, 2015 at 07:44 PM

    The Source code has tranferred well but the button won't work - please help!!

    Page URL:

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    JotForm Support

    Answered by Charlie on May 20, 2015 at 11:48 PM

    It's possible that there's a code conflict between the full source code and your own scripts. Have you tried using other embed codes instead? You can try using the default embed code OR the iFrame embed code.

    See if those work instead. 

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    Answered by deblecy on May 21, 2015 at 08:38 AM

    Hello There - I got the iframe/default to work - but now I can't get rid of the white background.

    Can you help?



    <script type="text/javascript" src="//form.jotformpro.com/jsform/51345771345961"></script>




    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/51345771345961" frameborder="0" style="width:100%; height:974px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

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    JotForm Support

    Answered by Charlie on May 21, 2015 at 10:03 AM


    You can try adding this custom CSS code in your Form Designer Tool:

    .supernova {

    background: transparent !important;



    That should fix the white background. Do let us know if that works.

    Thank you.